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Bonaire

Security and access control in Bonaire

For businesses, the energy sector and hotels in Bonaire we supply access control, time and attendance, video surveillance and hotel locks. Our team works from Curaçao, with arrangements that suit a site on another island.

Service

How service works in Bonaire

  • Remote support for contract clients, by phone and over a secure connection.
  • Planned visits by our technicians from Curaçao. Travel and accommodation are charged separately, agreed in advance.
  • Parts and keycards are shipped from our stock on Curaçao.
  • Spare parts on site and training of your own staff for first line support, for critical sites.
  • Client portal to order, pay by wire transfer in USD or XCG and report faults.
FAQ

Frequently asked questions

Do you have an office in Bonaire?

No. Our team works from Willemstad, Curaçao. We plan visits to Bonaire in consultation and help remotely in between.

Can we pay in US dollars?

Yes. Orders can be paid by wire transfer in USD or XCG. The client portal shows the right bank details with every order.

How quickly can a technician come to Bonaire?

That depends on your contract. Response times and the number of visits are set per site, so you know in advance what to expect.

How do I report a fault?

Through the client portal or by email to service@iscnv.com. Call +5999 888 8535 to discuss it.

A project in Bonaire?

We plan a survey and send you a proposal.