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Terms and conditions

General terms and conditions of ISC N.V.

All quotes, orders, installations, maintenance and BHV courses are subject to the general terms of ISC N.V.. The Dutch text prevails.

  1. Quotes are valid for 30 days and are not binding until confirmed.
  2. Prices exclude O.B., import duties, freight and travel outside Curaçao unless stated.
  3. Payment follows the quote. Stock items, keycards and portal orders are paid in advance. Late payment: 1.5% per month.
  4. Portal orders are confirmed after the proof of payment upload, subject to receipt of the full amount. We order from the supplier once funds are received.
  5. Title stays with ISC until everything is paid.
  6. Cancellation costs 25% of the order value. Custom printed keycards and special orders are charged in full.
  7. Warranty is 12 months on materials and workmanship. Batteries, corrosion, surges and lightning are excluded.
  8. Liability is limited to the invoiced value of the item concerned. Consequential loss is excluded.
  9. BHV courses can be cancelled free of charge up to 14 days before the course date.
  10. Law Curaçao law applies. Disputes go to the Court of First Instance of Curaçao.

We send you the full text on request via info@iscnv.com. The terms are included with every quote and order confirmation.